AI Agent Builder

Create tenant-scoped AI agents that use knowledge, tools, fallback behavior, and workflow nodes to support customers.

AI Agent
Configured, tested, and tenant-scoped.
Template
Configured, tested, and tenant-scoped.
Compliance
Configured, tested, and tenant-scoped.
Built as one operating system

Built for daily operators

The feature is designed for teams that need clear controls, predictable state, and enough automation to reduce repetitive work without losing visibility.

  • Draft, edit, publish, disable, archive, and choose a default agent.
  • Provider/model presets, temperature and token controls, tools, and fallback behavior.
  • Knowledge-base category and tag selection to keep answers grounded.
  • Flow Builder AI_AGENT node lets operators route conversations through active agents.
Built as one operating system

How the workflow feels in production

Each module follows the same pattern: capture signal, apply rules or AI, route the next action, then record the outcome.

1
Persona
2
Knowledge
3
Tools
4
Test run
5
Publish

Add ai agent builder to your WhatsApp stack.

Start locally with one tenant, then expand into campaigns, automation, analytics, and partner controls as the team grows.

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