Workflow Builder
Design WhatsApp automations with reusable nodes for messages, conditions, delays, tags, webhooks, and AI agents.
Built for daily operators
The feature is designed for teams that need clear controls, predictable state, and enough automation to reduce repetitive work without losing visibility.
- Visual flow canvas with saved node positions and per-node configuration.
- Trigger flows from WhatsApp keywords, campaigns, or manual tests.
- Delay and resume support with audit trails for every executed node.
- AI Agent node can generate replies and pass output into message nodes.
How the workflow feels in production
Each module follows the same pattern: capture signal, apply rules or AI, route the next action, then record the outcome.
Add workflow builder to your WhatsApp stack.
Start locally with one tenant, then expand into campaigns, automation, analytics, and partner controls as the team grows.
Explore more NexaFlow modules
Shared WhatsApp inbox, assignment, notes, labels, SLA timers, and AI reply suggestions in one team workspace.
Broadcast campaigns, templates, audience filters, delivery controls, opt-out safety, and campaign analytics.
AI agents use your knowledge base, tools, and fallback rules to draft or answer customer conversations.